Small and mid-size businesses are constantly trying to keep up the pace in the rapidly transforming digital world. They are the first to test the newest lead generating tools or productivity hacks, but many of them neglect the vital part of any business – communication. According to stats, productivity improves by up to 25% in organizations with connected employees. In this article, we’ve selected some of the best communication tools designed with smaller companies in mind and helping you take your business to the next level.
Slack for Instant Communication
Slack is a handy software for clear and efficient communication inside your team. It helps to align sales, marketing, and other departments. It’s easy-to-use platform for instant chats, discussions and file sharing. As soon as you download Slack, you’ll need to create a team and invite your colleagues there. You can then create separate channels, public or private to discuss topics related to your project and share important announcements to the whole team. You are not limited to the number of channels and can easily integrate Slack with Gmail or Trello to receive notifications from these services right to your Slack account.
Price: free with basic features, extended features $6.67 per person monthly.
Google Hangouts for Productive Conference Calls
Google Hangouts is another free tool for scheduling audio and video calls for those companies, who have clients worldwide or have remote co-workers. If Google won’t kill the project in October, you can continue using this handy solution for effective cross-team communication and communication with clients.
Meet minimizes the hassle of joining video calls at the office. It works simply as that: you set up a meeting and share the link with its participants and they can join it without worrying about right accounts or plug-ins.
Zoom for Webinars and Demos
Zoom is a necessary tool for every entrepreneur who wants to conduct live webinars, conference calls and trainings. Zoom is video communications company to help you organize demos for several people, share your knowledge and save these recordings. It can be easily integrated with apps your company already uses and give additional benefits to its participants. The participants don’t need a Zoom app to join the meeting: they can watch it from their phone, desktop, mobile or tablets.
Price: free basic plan for one-to-one meetings and group meetings for up to 100 participants. Unlimited plans start at $14.99 per month per host and come with admin tools, customization options, and additional integrations.
Skype for International Calls
Skype is a great tool for instant messaging, international calls, chats, and group calls between computers, tablets, mobile devices, the Xbox One console, and smartwatches. Even if your wifi is not working, the Skype calls are five times cheaper than international calls from your mobile operator. Skype has multiple features that could be of great value to entrepreneurs: