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Employee satisfaction surveys are becoming common practice in companies that want to be at the top of their industry. That’s because it’s no longer enough for employees to simply show up for work, they have to also be satisfied and engaged with the work they’re doing to perform at a high level.
Specifically, employee satisfaction is the extent to which your employees are happy with their jobs. Various factors like motivation, career growth, compensation, and team morale influence how satisfied your employees feel.
Today’s leading companies understand that the only way to improve employing satisfaction, and by so doing improve employee productivity, is to continuously gauge it. In fact, 89 percent of HR leaders agree that ongoing peer feedback and check-ins are key for successful outcomes in an organization.
An employee satisfaction survey is a useful tool for collecting and acting on employee feedback to create these successful outcomes in your organization.
Why employee satisfaction matters
Employee satisfaction is more than a buzzword or a trend, it’s the key to growth and improvement in any organization.
When your employees are satisfied with their jobs, they’re more engaged with it. This results in improved customer experience, low turnovers, increased productivity, fewer accidents, and more profits for your company.
Which is why it’s a terrible thing that about half of U.S. employees are unsatisfied with their jobs.
Given these numbers, it’s no coincidence then that more than half of employees (51 percent) are actively looking for a new job or watching for openings, and 35 percent of these workers report changing jobs within the past three years.
The turnover and decreased productivity caused by dissatisfied and unengaged employees cost businesses between $450 and $550 billion a year.
How employee satisfaction surveys can help
Employee satisfaction does matter but the path to improving it isn’t always straightforward since companies and individuals differ.
For example, most employers think a salary increase is the best way to make their employees more satisfied, but 83.6 percent of working professionals in the UK believe that enjoying their jobs is a better measure of career success, than having a high salary.
Another survey, this time carried out by Udemy found that 42 percent of millennial employees consider learning and development as the most important benefit when deciding where to work.
The only way to know what the employees at your company want is to ask them, which is where employee satisfaction surveys play a critical role.
Employee satisfaction surveys give your employees a safe platform to tell you about what you could do to improve the work environment, increase productivity and decrease turnover rates.
What makes a good employee satisfaction survey
Follow these guidelines to ensure your survey is efficient:
- Keep it anonymous: Your employees need to know that they won’t face repercussions for giving honest feedback.
- Send it out regularly: As your work environment and employees change so do their satisfaction levels. The only way to keep in touch with what your employees want is to get regular feedback.
- Make it short: When conducting your survey it’s important …read more
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