By Gary Magenta
manbob86 / Pixabay
My title at work is Chief Change Architect and I focus on helping organizations through the why, what, and how of change – I love my work and I love change. The same is true in my personal life. For example, I’ve moved so many times that my closest friend refers to me as an army brat. And I often say, “I’ve changed everything about my life many times except for my wife and kids, and the kids are negotiable.” But through all the moves, changes in furniture, physical changes – from glasses to contacts, from clean-shaven to scruffy, from fat to thin to fat again, from young to old(er) – through all that, I’ve slept on the exact same goose down pillows for 32 years (they were a gift from my brother in 1986). I love these pillows! I know. It’s gross.
According to Sleep.org, experts suggest you replace your pillows every couple years. Laying my head on the same pillows for more than three decades doesn’t support my story of being so comfortable with change but, alas, it was time. They had a stellar run and it was time to move on. My wife already had one foot out the door to head to Bed Bath & Beyond to get new ones, but I said… “Hold on a minute. These lasted us so long for a reason.” And I wanted to keep that momentum going. I needed to do some research to find pillows. Not just any pillows. At 54 years old, If I keep these pillows for another 32 years, then these next pillows will likely be the ones that carry us through our next phase of life and will likely be the last ones we buy until the day we die. Dramatic? Maybe. But the first batch stood the test of time, so I think I’m on to something.
I spent the next few weeks researching everything to become a pillow expert. Seriously, if you have any questions, I’m your guy because my pillow prowess is on point. I researched materials, features, and companies. And guess what I learned? I’m not an off-the-shelf pillow guy. I needed a custom pillow. I mean, I know how obnoxious that sounds, but you have to remember, this pillow is the one that I’ll be resting on in my coffin, so…
After researching, I settled on a custom pillow manufacturer in Texas for my coffin pillow order. I placed the order online and received a note from someone named David in customer service thanking me for my order and telling me that I’d receive a notification when my pillows shipped. Well, because we live in the Amazon.com age, I thought I’d get the update the next day about my order processing and even receive shipping information. But none of that happened. I’m so used to instant gratification with online retailers (we all are, really) and my expectations have been boosted based on that. This was different.
After a week …read more
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