By Maren Hogan
The 3 Hs of Hiring. While skills are important, if you don’t hire out of desperation, it’s easy to train for skill (in many cases). What is not so easy to train are these crucial things. I have hired my share of folks and many of them have been under my direct management, so I know whereof I speak. I’d rather hire someone who has no marketable skills to speak of (save writing ability, that cannot be overlooked) with a desire to succeed and the character to do so, than worry about turning a lazy superstar with a solid pedigree around.
These three Hs of hiring are so important, I want to break them down for you.
Humble: Humility is an oft-overlooked quality in a new hire, but it’s such a dealbreaker when candidates or employees don’t have it. Being humble doesn’t mean self-effacing or down on one’s skills, it simply means that when you have humility in your work, you’re willing to roll up your sleeves and help, even if it’s not your job. What else?
- Humility means remembering to share the credit with your team.
- Being honest about your successes and your failures.
- Taking both criticism and praise in stride.
- Being able and willing to learn new tasks and processes.
- Learning how to communicate kindly, even when you’re correct.
And so much more! Figuring out who’s humble before you hire them, however, is a little tougher. So how do you know if you have a humility superstar? Look out for these signals:
- They use “we” and “ours”, instead of “me” or “mine”.
- Humble candidates tend to show rather than tell on a resume or in a portfolio.
- They’ll listen to each person politely from the front desk admin to the head of their future department.
- They wait for the interviewer to finish before speaking.
On the other hand, you may have someone who has zero ounces of humility in their body and that’s no good. Can you tell a pompous braggart?
- They’ll talk over those they think are less important.
- Braggarts will almost always use “I” or “mine” when describing accomplishments, but team verbiage when discussing past failures.
- They may point out the failings of others (bosses, former colleagues, professors, etc).
- Pompous folks will often start answering a question before you’ve finished asking it.
When you hire someone who’s humble, you are making an investment in someone who wants to work on a team, wants to learn and understands his or her role in a company.
“Researchers already know that integrity can predict job performance and what we are saying here is that humility and honesty are also major components in that,” said Wade Rowatt, associate professor of psychology and neuroscience at Baylor University. This study shows that those who possess the combination of honesty and humility have better job performance. In fact, we found that humility and honesty not only correspond with job performance, but it predicted job performance above and beyond any of the other five personality traits like agreeableness and conscientiousness.”
But humility, while fantastic, is just …read more
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